¿Qué es Deliciosamente?
Deliciosamente es la valentía de reinventarse a los 50 años, de tomar una maleta con todos nuestros sueños y volar a Fuerteventura, aprender un nuevo idioma e invertir todo en el presente.
Para desarrollar nuestro proyecto se necesitó un año de duro trabajo.
Después de este período de investigación en el territorio, decidimos abrir nuestro pequeño laboratorio artesanal de productos italianos en Parque Holandés, en un centro comercial con un potencial increíble que creemos firmemente merece una segunda oportunidad, como nosotros.
Todo lo que ofrecemos está hecho por nosotros, a mano, con paciencia y amor.
Sin embargo, queremos ser más que un lugar donde degustar productos de calidad. Queremos crear un ambiente acogedor y único donde cada persona pueda sentirse como en casa. Para nosotros, recibir a cada huésped como único es un gran valor agregado.
La comida para nosotros representa tradición, hospitalidad, comunicación, compartir y felicidad. Creemos que a través de la comida podemos contar nuestras historias y escuchar las de otros, enriqueciéndonos mutuamente.
Entonces, ¿qué es Deliciosamente?
Deliciosamente somos nosotros, nuestros sueños y nuestras manos comprometidas en amasar.
Estamos deseando que vengáis a descubrir nuestro pequeño rincón del mundo.
Serenella y Salvatore
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Privacy and Cookie Policy
This Privacy Policy describes our practices for collecting, using, protecting and disclosing the Personal Data we collect from you when you visit our shop and use our services.
General Information
What law applies?
In principle, we will only use your Personal Data in accordance with the applicable data protection laws, in particular the EU's General Data Protection Regulation (“GDPR”).
What is Personal Data?
Personal Data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address.
What is processing?
"Processing" means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means. The term is broad and covers virtually any handling of data.
Who is responsible for data processing?
The responsible party within the meaning of the GDPR is “Deliciosamente - Serenella Maddaloni” of Centro comercial local 3 y 4, 35649, Parque Holandés, La Oliva (Las Palmas), Fuerteventura, España, VAT ID Y8339802Q (“we”, “us”, or “our”).
If you have any questions about this policy or our data protection practices, please email us at deliciosamentefv@gmail.com or write to us at the above address.
What are the legal bases of processing?
In accordance with the GDPR, we have to have at least one of the following legal bases to process your Personal Data:
- Consent
- Contract
- Legitimate Interests
- Legal Obligation
Data we collect automatically
Provision of the Shop
We use the shop system of NowMenu (GOLDENSIO SL). All data collected in our shop is processed on NowMenu`s servers. The legal basis for the data processing is our legitimate interest in providing our shop. We have entered into a Processing Agreement with NowMenu.
Cookies
We use so-called cookies in our shop. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. Cookies may be small files or other types of information storage. There are different types of cookies:i)Essential Cookies. Essential cookies are cookies to provide a correct and user-friendly shop; and ii) Non-essential Cookies. Non-essential Cookies are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyze your behavior (“analytical” cookies) or cookies used to display advertisements to you (“advertising” cookies).
NowMenu only uses essential cookies, therefore there is no need to obtain consent from the user.
Data we collect directly
Contacting us
You can easily contact us via our contact form, phone or social-media. In this case, we store and process the following data from you: Name, e-mail address, telephone number as well as other personal data that you provide when contacting us. This data is collected and processed exclusively for the purpose of contacting you and processing your request and then deleted, provided there is no legal obligation to retain it. The legal bases for processing are contract and our legitimate interest.
Order processing
We process your first name, last name, e-mail address, delivery address, mobile number, if different, and the data related to your contract with us data to handle the contractual relationship between you and us. The legal basis for the data processing is contract.
We also offer to contact us or place your order via the messaging services of WhatsApp. If you contact us or place your order via WhatsApp we store and use the mobile phone number, you use and - if provided - your first and last name and address in accordance with the provision of a contractual or pre-contractual measure to process and respond to your request.
Principles of processing Personal Data
Storage and Retention
As far as necessary, we process and store your personal data for the duration of our business relationship, which also includes, for example, the initiation and execution of a contract.
In addition, we are subject to various storage and documentation obligations, which result from the minimum statutory retention periods. The retention and documentation periods specified there are two to six years.
Security
Our shop uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us. We have also implemented numerous security measures (“technical and organizational measures”) for example encryption or need to know access, to ensure the most complete protection of Personal Data processed through our shop.
Nevertheless, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. And databases or data sets that include Personal Data may be breached inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Data may have been compromised as expeditiously as possible after which the breach was discovered.
Special Category Data
We do not process special category data.
Automated decision-making
Automated decision-making including profiling does not take place.
Do Not Sell
We do not sell your Personal Data.
Sharing and Disclosure
We will not disclose or otherwise distribute your Personal Data to third parties unless this is i) necessary for the performance of our services and, ii) you have consented to the disclosure, iii) or if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or other legal proceedings; or proceedings at home or abroad or to fulfill our legitimate interests.
International Transfer
We may transfer your Personal Data to other companies as necessary for the purposes described in this Privacy Policy. In order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organizational measures to protect the Personal Data we transfer.
Your Rights and Privileges
Privacy rights
Under the GDPR, you can exercise the following rights:
- Right to information
- Right to rectification
- Right to deletion
- Right to data portability
- Right of objection
- Right to withdraw consent
- Right to complain to a supervisory authority
- Right not to be subject to a decision based solely on automated processing.
If you have any questions about the nature of the Personal Data we hold about you, or if you wish to exercise any of your rights, please contact us.
Updating your information
If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us.
Withdrawing your consent
You can revoke consents you have given at any time by contacting us. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Access Request
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.
Complaint to a supervisory authority
You have the right to complain about our processing of Personal Data to a supervisory authority responsible for data protection.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided above.
Effective Date
May 26th 2023
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